While sitting in my favorite cigar lounge enjoying some company, I listened to a couple of guys talking about one’s new Harley.
He’d traded up to a massive new bike from what he called his “learning bike.” He wasn’t comfortable on it anymore as he was moving on to longer rides. He needed comfort. And didn’t want to continue to build confidence while gaining experience with his existing classic.
His friend’s wisdom - “yeah, learning is never comfortable.”
The story reminds me of what so many business owners must be feeling. As technology influences customer mindsets and the ways they spend their time, owners and executives are forced to learn new behaviors. Learning means change - if only in the way you think. And change is stressful.
Learning makes you venture into the unknown, pushing you out of your comfort zone. But you know what can be even more uncomfortable? Losing customers. Missing opportunities. Losing money.
A business that allocates a certain amount of its resources to testing new marketing methods and learning what works will lead the field when the economy ultimately recovers - and will maintain and extend its lead over time.